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Snowmobiling in Huntsville OURA 2011 Program
(Click on the session title for a copy of the abstract)

For a PRINTABLE version of the OURA 2011 Conference FINAL PROGRAM, click here.
(Adobe PDF format) Requires Acrobat Reader - Click here to download Adobe Acrobat

Session Codes
A = Admissions
L = Liaison
S = Scholarships & Awards
G = Graduate Studies
R = Records & Systems
LEADERSHIP = Leadership/Interdisciplinary
PLENARY - For All Attendees

Note: Closed Sessions are for OURA Members only

Sunday, March 6, 2011
11:00 am – 12:00 pm	Registration Desk Open
12:00 pm – 1:00 pm	Lunch for Pre-Conference Workshop attendees
1:00 pm - 2:20 pm	Pre-Conference Workshops
1:00 om- 2:20pm Workshop 1	view paper	Networking: The Power of Authentic Communication Presenter: Paul Byrne, Senior Partner and Trainer, Mackay Byrne Group Moderator: Kristina Neilsen, Senior Liaison Officer, Ryerson University and Chair, SCSSL
1:00 - 2:20 pm Workshop 2	view paper	English Proficiency and the International Applicant Presenter: Bill Hodges, ESL Academic Coordinator/Head Teacher, ESL University Preparation Programs, Office of Open Learning, University of Guelph Moderator: Ray Darling, Registrar, Wilfrid Laurier University
2:20 pm – 2:40 pm	Refreshment Break
2:40 pm - 4:00 pm Workshop 3	University Culture Shock: Recruiting First Generation Students Presenter: Lorretta Neebar, Associate Registrar of Recruitment, Admissions & On-Campus events, University of Toronto Mississauga Moderator: Sheldon Dookeran, Recruitment & Admissions Officer, University of Toronto
2:40 - 4:00 pm Workshop 4	view paper view paper	The Catalyst for Academic Success: EAP Programming or Certified Testing Presenters: Ray Darling, Registrar, Wilfrid Laurier University Joanne Elvy, Director of International Student Outreach, Algoma University Moderator: David Marasco, Registrar, Algoma University
4:00 pm – 7:00 pm	Registration Desk Open for All Conference Attendees
4:30 pm – 5:30 pm	OURA Executive Meeting
6:00 pm – 7:00 pm	Light Dinner (for Full Conference and/or Monday registrants)
7:15 pm – 8:30 pm Closed sessions – OURA Members only	OURA Standing Committee Annual General Meetings
	Graduate Studies Annual General Meeting Moderator: Rosemary Springett, Wilfrid Laurier University
	Admissions Annual General Meeting Moderator: Rebecca Hamilton, McMaster University
	Records & Systems Annual General Meeting Moderator: David Marasco, Registrar, Algoma University
	Scholarships & Awards Annual General Meeting Moderator: Kam Holland, York University
	Liaison Annual General MeetingModerator: Kristina Neilsen, Ryerson University
8:30 pm onward	Join your fellow delegates in the Lobby Bar to renew acquaintances with your OURA colleagues
Monday, March 7, 2011
7:00 am – 5:00 pm	Registration Desk Open
7:30 pm– 8:45 am	Breakfast for All Attendees
9:00 am – 10:15am	view paper	Plenary Session I - Conversation Management: Effective Communication Skills for the Workplace Presenter: Paul Byrne, Senior Partner and Trainer, Mackay Byrne Group Moderator: Heather Brown, Associate Registrar, Admissions/Liaison, Nipissing University
10:20 am – 10:40 am	Refreshment Break
10:40 am – 12:00 pm	Breakout Sessions
	LEAD1 view paper	Leadership 1 – Credit Transfer Presenter: Peter Gooch, Council of Ontario Universities Moderator: Heather Brown, Nipissing University
	G1	Technological Advancements in Graduate Studies Administration – Part I: External Scholarship Improvements and Electronic Thesis Improvements Presenter: Ron Wagler, Director of Administration, Faculty of Graduate Studies, University of Western Ontario Moderator: Sarah Hildebrandt, OCAD University
	A1 view paper	International Evaluation Workshop: Evaluating Credentials from Latin America (Brazil, Chile and Mexico) Presenter: Carlos Monroy, Credential Evaluator, World Education Services Moderator: Rebecca Hamilton, Assistant Registrar, Admissions, McMaster University
	R1 view paper	Promoting & Supporting Internationalism on Campus: Comparative Approaches Presenters: Joanne Elvy, Director of International Student Outreach, Algoma University Marc Arnold, Exchange Officer for Inbound Students, Centre for International Experience, University of Toronto Moderator: Josie Lalonde, Senior Client Representative, University of Toronto
	S1 view paper	Exploring the Effects of Student Expectations about Financial Aid on Post Secondary Choice: A Focus on Income and Racial/Ethnic Differences Presenter: Jiyun Kim, Doctoral Candidate, Center for the Studies of Higher and Post Secondary Education, School of Education, University of Michigan
	L1 view paper	Having the Answers for College Transfers Ray Darling, Registrar, Wilfrid Laurier University Jeff Post, Joint Advisor/Liaison Officer for Niagara College and Brock Moderators: Craig Chipps, Recruitment Officer, WLU Brantford Campus and Jeff Capel, Liaison Officer, Brock University
12:00 pm – 1:15 pm	Lunch
1:15 pm – 2:30 pm	Breakout Sessions
	LEAD2 view paper	Leadership 2 - Ontario Online Institute Presenter: Peter Gooch, Council of Ontario Universities Moderator: Ray Darling, Registrar, Wilfrid Laurier University
	G2 view paper	Technological Advancements in Graduate Studies Administration – Part II: Virtual Advisor and Chat EMT and Roundtable Presenter: Hasmik S. Sargsyan, Recruitment & Admissions Officer, University of Toronto Moderator: Rosemary Springett, Wilfrid Laurier University
	A2 view paper sample doc	International Evaluation Workshop: Evaluating Credentials from India Presenter: Ari Mihael, Assistant Director at World Education Services Moderator: Brandi Borman, Assistant Registrar, Huron University College-UWO
	R2 view paper	Self-Service Approach to Transfer Credits Presenters: Jonathan Christie, Manager, Transfer Credits, Ryerson University Moderator: Lillian Zereneh, Manager, Curriculum Advising, Ryerson University
	S2	Programs, Policies and Scholarships - A Review of the AUCC Presenter: Kim Baudouin, Director, Higher Education Scholarship division, Association of Universities and Colleges of Canada (AUCC)
	L2	Persuasion and Photography Presenter: Angi Gallupe, Information Services Manager, University of Guelph Jason Jones, Photographer, Jones FOTO Moderator: Kristina Neilsen, Senior Liaison Officer, Ryerson University and Chair, SCSSL
2:30 pm – 2:45 pm	Refreshment Break
2:45 pm - 4:00 pm	Breakout Sessions
	LEAD3 view paper	Leadership 3 – An Update on FIPPA Presenter: Rafael Eskenazi, University of Toronto Moderator: Ray Darling, Registrar, Wilfrid Laurier University
	G3 view paper	Neither Student, Staff, nor Faculty: the Mystery of Postdoctoral Fellows Presenter: Crystal French, Carleton University Moderator: Carol Corkran, Carleton University
	A3 view paper	Paper Park – A Business Process Solution to Student Document Imaging and Sharing in the Office of the Registrar Presenters Cesar Mejia, Manager of Information Technology and Diane Crocker, Registrar and Director of Enrolment Management, University of Toronto Mississauga Moderator: Janice O’Farrell, Director, Admissions Services, Carleton University
	R3	A Prospective, Risk-based Approach to Managing Student Retention Issues Presenters: Mark Conrad, Senior Institutional Analyst, Office of Institutional Research and Analysis, York University Moderator: David Marasco, Registrar, Algoma University
	S3	Launching In House Systems to Manage Awards and Work/Study Presenter: Kam Holland, Manager, Scholarships and Awards, York University
	L3	Market Research 101: How to Create and Structure Surveys to Implement Effective Change Presenter: Tushar Thakker, Manager of Analytics and Decision Service, TransUnion and Instructor, School of Continuing Studies, University of Toronto. Moderator: Natasha Bijelich, Recruitment Officer, University of Toronto
4:00 pm – 6:15 pm	Optional Activities/Free Time
6:45 pm – 7:00 pm	Awards Reception
7:00 pm - 9:00 pm	Awards Dinner
Tuesday, March 8, 2011
7:30 am – 2:30 pm	Registration Desk Open
7:30 am – 8:45 am	Full Breakfast Buffet All registered delegates are invited to attend
8:15 am – 9:15 am Closed Session for OURA members only	Annual General Meeting Immediately following breakfast, the formal business of the Association will be discussed at the Annual General Meeting.
9:15 am – 10:25 am		Plenary Session II – Strategic Enrolment Management Presenter: Gary Fretwell, Senior Vice President and Principal, Noel-Levitz Moderator: Robert Perrier, Manager of Undergraduate Recruitment, Lakehead University
10:25 am – 10:45 am	Refreshment Break
10:45 am – 12:00 pm	Breakout Sessions
	LEAD4 view paper	Leadership 4 - "May I Help You?” - Providing Exceptional Accessible Service in the Registrar's Office Setting Presenter: Margaret Sanderson, University Accessibility (AODA) Coordinator, Brock University Moderator: Ray Darling, Registrar, Wilfrid Laurier University
	G4 view paper	Case Studies in Non-Standard Graduate Admissions Presenter: Heather Kelly, Director of Student Services, School of Graduate Studies, University of Toronto Moderator: Elena Arena, Lakehead University
	A4	Admissions Roundtable – Domestic topics Moderator: Nancy Weiner, Associate Registrar, Admissions, University of Waterloo
	R4 view paper	Electronic Marks Submission Presenters: Cesar Mejia, Manager of Information Technology and Diane Crocker, Registrar and Director of Enrolment Management, University of Toronto Mississauga Moderator: Margaret Bura, Senior Client Representative, University of Toronto
	S4	The Realities of Using Financial Incentives as Recruitment and Retention Tools Presenter: Richard D. Wiggers, Research Director, Higher Education Quality Council of Ontario
	L4 view paper	Moccasin Trails Presenter: Sheri Landry, Aboriginal Recruitment Officer, Laurentian University Moderator: Eric Cazabon, Liaison and Information Officer, Laurentian University
12:00 pm – 1:15 pm	Lunch
1:15 pm – 2:30 pm	Breakout Sessions
	LEAD5 view paper	Leadership 5 - Emotional Intelligence and How it Affects the University Community Presenter: Laura Allan, Assistant Professor, School of Business & Economics, Wilfrid Laurier University Moderator: Ray Darling, Registrar, Wilfrid Laurier University
	G5	Graduate Studies Round Table Discussion Moderator: Sophia Janssen, Graduate Liaison Officer, University of Guelph
	A5	Admissions Roundtable – International Topics Moderator: Lois Wood, Associate Registrar, Wilfrid Laurier University
	R5 view paper	Study Abroad Presenters: Christina Bosilo, Manager, International Learning Programs, Brock University Beth Alaksa, Coordinator International Mobility, York University Moderator: Thomas Good, Supervisor, Student Information, Office of the Registrar, Brock University
	S5 view paper	How to Effectively Reach/Communicate With Our Students: An Exploration with Studentawards Inc. Presenter: Suzanne Tyson, President, Studentawards Inc.
	L5 view paper	Social Media for Tomorrow Presenter: Kayleigh Platz, Social Media Specialist, University of Waterloo Moderator: Andy Moonsammy, Liaison Officer, McMaster University
2:30 pm	Conference Concludes – Safe journey home!

To view Conference programs and papers from previous OURA Conferences, please click on the links below:
2010	2009	2008	2007	2006	2005